International Insurance FAQ


International students are not required to purchase the health insurance plan that is endorsed by UCF. However, the UCF option by Academic HealthPlans (AHP) does meet the criteria set by the Florida Board of Governors and is recommended. Other medical insurance plans that meet the criteria and requirements are acceptable. International students are encouraged not to purchase the plan with the lowest cost if it does not provide adequate benefits. Please see the Alternative Insurance List for more information about pre-approved plans.

You are required to have health insurance for the duration of the semester for which you are trying to register. For specific dates for each semester, please visit the Academic Calendar. To avoid any confusion with those dates, we advise you to have annual coverage for your time spent as a UCF student.

Even though you have health insurance for the current semester, the office will put you back on hold (toward the middle of the semester) as a reminder to show us proof of health insurance for the following semester. The office must know in advance that you will have health insurance during the semester for which you are trying to register. This hold will only prohibit the next semester’s REGISTRATION, nothing more. Please contact our International Insurance department at 407-823-6295 for questions or concerns.

The Business Office may place an “informational” hold on your account if your insurance is requesting information from you (like visa status). This is to remind you that you need to contact your insurer so claims for services can be processed and paid.

The Business Office may place a “collections” hold on your account for any unpaid balance that is 14 days past due. This collections hold will prohibit you from registering for classes, and receiving transcripts and/or your diploma.

If you have health insurance through a family member, you will need to have a Compliance Form filled out by a representative of the health insurance company your employer uses. If your coverage does not match the state of Florida requirements, contact the UCF Student Health Services International Insurance office at 407-823-6295 to discuss your options.

If you have health insurance through your employer, you will need to have a Compliance Form filled out by a representative of the health insurance company your employer uses. If your coverage does not match the state of Florida requirements, contact the UCF Student Health Services International Insurance office at 407-823-6295 to discuss your options.

Please visit https://ucf.myahpcare.com/ .Click “Begin Enrollment” and scroll to bottom for online enrollment option.

Regardless of national health care systems, no international student is exempt from the requirement. However, different countries have different ways of meeting this requirement. Please call our office for further explanation if you have questions about this.

Yes, either through a bilingual staff member or through a certified medical translation service. Through these methods, we can communicate in over 200 languages.