UCF Dental Center FAQ


This is not recommended for two reasons: First, we want to make sure there are no cavities or conditions that would create sensitivity or pain in your mouth during whitening; Second, we want to make sure you have clean teeth so that you are whitening teeth and not debris.

If you are experiencing pain and/or swelling, you can walk into the Dental Center for urgent care and we will make every effort to work you into our schedule. If you do not have pain or swelling, you will need to call to schedule an initial appointment. To schedule an appointment, you can call the Dental Center directly at 407.823.1635.

There is a $30 charge if you miss your appointment or cancel without 24 business hours advance notice.

Yes, however, our fees average 20% less than dentists in the Orlando area. Unlike other departments within UCF Student Health Services, there are no free services provided at the Dental Center. Payment for all dental services is due at the time of service.

Generally, new patients are scheduled within 4 to 6 weeks.

If you have a healthy, disease-free mouth, we recommend a cleaning every six months. If you have periodontal disease, we may recommend a cleaning every three months.

As long as your regular dentist can verify you have had your teeth cleaned within the last six months and you have no cavities or conditions that would cause complications with whitening, we are happy to provide you with teeth whitening services.

If you had x-rays taken at another office within the last six months, you can bring them to your appointment at the UCF Dental Center and in most cases, we will not charge you to take additional x-rays. You must have them with you at your initial appointment.

We are happy to provide a second opinion. Please schedule an appointment and bring the written treatment plan and any previous x-rays you’ve had concerning the diagnosis for which you are seeking a second opinion.

We can do a limited exam with two to three x-rays of the problem area, addressing only the one tooth/problem area. You are welcome to come back at any time for a complete new patient exam and a full series of x-rays to examine your whole mouth.

It can be a dental-related problem, but it can also be a problem that needs to be evaluated by a specialist. Our dentist will do an evaluation and will treat the area here if possible. If it is a problem that requires a referral to see a specialist, we will provide you with the referral and schedule your appointment.

A new patient exam consists of a full mouth series of x-rays, or panoramic x-rays, hard and soft tissue charting, an oral cancer check, a visual examination, use of an intra-oral camera for you to see a virtual tour of your mouth, periodontal probing to check gum pocket depths, charting dental conditions and finally, creating a custom treatment plan for your dental needs.

Students can still use the UCF Dental Center without insurance by electing to pay out of pocket for services.

We also offer a Dental Membership Plan as a viable option for those without conventional dental insurance. Dental Membership Programs are direct primary care agreements between an individual and a dental practice, and they help reduce overall dental costs. UCF students can pay an annual membership fee of $300 to receive regular exams, regular cleanings, and x-rays. All other services are provided at the UCF Student discounted rate. For more information, download the full brochure here.

A routine healthy mouth cleaning, called a prophylaxis, is given to patients who have no periodontal (gum) issues present. It is generally for patients who have good home care, regular cleanings, and have healthy gums with no deep periodontal pocketing or attachment loss.

Scaling and root planning, sometimes referred to as “deep cleaning”, is a more advanced cleaning to treat certain aspects of periodontal disease. Debridements are completed on patients who have severe gingival inflammation or to enable a more complete oral evaluation.

A comprehensive examination and x-rays are required by law because a dentist is legally responsible for diagnosing the treatments and cleaning necessary for each patient. An examination and x-rays are used to confirm the health needs of your mouth.

Wisdom teeth need to be evaluated because in most cases they can cause pain, swelling, and eventual crowding problems for many college-aged patients. An initial examination is a good time to determine if your wisdom teeth will need to be removed.

We will only submit a claim to your insurance if you have one of the in-network plans we can accept (Cigna Dental DPPO Network or United Healthcare Dental PPO). Claims will not be sent for out-of-network services, however, you can file yourself for reimbursement if applicable. NOTE: Payment for out-of-network services and any out-of-pocket costs are due at the time of service

Yes, either through a bilingual staff member or through a certified medical translation service. Through these methods, we can communicate in over 200 languages.