Health Information Management and Compliance

The Health Information Management and Compliance (HIM) department ensures the quality control of patient health records and manages general requests to release or obtain medical information.

Medical Records

Viewing lab results and visit summaries: Log into your Patient Portal for the fastest access (active UCF NID is required)

Requesting your medical records to be sent *OR* received: Complete the Authorization to Release Protected Health Information Online Form

• *IMPORTANT* If you do not receive an e-mail copy of your submission to the e-mail address you provided, your submission DID NOT go through.
• Sensitive Information:  To authorize release of sensitive information (including but not limited to HIV/AIDS, STD, psychiatric, drug and/or alcohol use, and sexual assault records), you must initial when prompted on the form. For SUDS records please reference “Requesting Specific Records” column.
• Patients under 18:  A parent or legal guardian must also sign the form.
• Processing time: Every effort will be made to release the record within five (5) business days.

Fees for Records (Personal Use Only):

Portal/Email (more than 5 pages)	$6.00
Portal/Email (less than 5 pages)	No charge
Mail/Paper	$1.00*/page for the first 25 pages $0.50*/page for additional pages (*plus tax)

There is no fee for sending records to another facility.

Consent to Discuss

To authorize UCF Health SHS to discuss your medical care, treatment, billing, services, etc. with a designee:

• Submit a Consent to Discuss Online Form.
  • *NOTE* This form does not allow the designee to:
    • Schedule appointments on behalf of a student (18 or older)
    • Release copies of medical records (i.e., billing statements, laboratory results, or treatment services, etc.)

Links Not Working?

Please fill out the PDF version of the form and e-mail it to medrecords@ucf.edu.

For any questions, please contact Medical Records at medrecords@ucf.edu or 407.823.2701 Option 3 for assistance.

Know Your Rights

All UCF Health SHS staff abide by the Health Insurance Portability and Accountability Act (HIPAA) enacted to protect the privacy of patient health records. If at any time you feel your privacy rights have been violated, a written complaint may be submitted to the UCF Health SHS HIPAA Privacy Officer or to the Office for Civil Rights (OCR) at U.S. Department of Health and Human Services.

• Your Patient Rights

Contact our Office!

Phone 407.823.2091
Email MedRecords@ucf.edu
Location Health Center, 2nd Floor, Room 213

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Requesting Specific Records

Immunization (Vaccination) Records:

• Email Immunizations@ucf.edu
• For questions, please call 407.823.2701 (Option 4)

Dental Records:

• Complete the Dental Records Request Form and email to SHSDental@ucf.edu or fax to 407.823.5140.
• For questions, please call 407.823.1635

Substance Use Disorder Services (SUDS) Records: 

• Contact HIM department via email: medrecords@ucf.edu or phone 407-823-2701 (Option 3)